Wheelchair Rental in Japan
Your Adventure,
Our Support.
Anyone who needs a wheelchair can use it.
It has been used by many people who have come to Japan for sightseeing from overseas.
Our wheelchair rental service offers a range of options to accommodate different needs and preferences.
Whether you're looking for a lightweight manual wheelchair or a powerful electric model, we have you covered.
Rental period and Rental price
In-store Pickup
Visit our store to pick up and return your wheelchair.
- All-inclusive: ¥1,500 is the final price. No hidden fees.
- Easy Math: e.g., 3 days = ¥4,500 total.
- Flexible Choice: Select either model at the same price.
Payments are processed in Japanese Yen (JPY), and the final amount will be determined by your credit card provider’s exchange rate.
Standard Models:
- Self-Propelled: Large wheels for users to wheel themselves.
- Attendant Type: Compact and lightweight for companions to push.
*Advance booking is recommended to ensure your preferred model is in stock.
*Actual model and design may vary based on availability.
Delivery Service to Hotels (Osaka, Kyoto, Tokyo)
Seamless wheelchair rental delivery and collection service coordinated directly with your hotel concierge in Osaka, Kyoto, Tokyo, and across Japan.
- Simple Pricing: ¥6,400 (Shipping) + ¥1,500/day.
- Additional Days: Just +¥1,500 per extra day.
- Easy Pickup & Return: Simply collect and leave your wheelchair at the hotel front desk. No need to meet delivery staff.
- No Security Deposit: Tax-free. No hidden fees.
9,400 JPY is roughly $62 USD (includes round-trip shipping!).
For stays longer than 2 days, only 1,500 JPY (~$10) is added per day.
How it Works & Important Rules:
- Front Desk Service: We coordinate with hotel staff for all logistics. In some areas, we use trusted courier services, but your point of contact is always the hotel reception.
- Staffed Hotels Only: Service is available only at hotels with front desk staff available during the day. We cannot deliver to airports, stations, or Airbnbs.
- Minimum Rental: A 2-day rental period is required for all delivery orders.
- Packing Materials: If the delivery and return locations differ, an additional fee for packing materials may apply in cases where moving the packing materials is difficult.
*Tokyo and other regions start from ¥11,400 (2-day pack). Prices may vary by area.
*We coordinate with your hotel concierge for smooth delivery and pickup.
Heavy-Duty Wheelchair Rental
We offer specialized manual wheelchair models designed for users with a larger body frame or those requiring reinforced support.
All models require a minimum 3-day rental period, with clear daily pricing for extended stays.
- Wide Size (Manual): ¥9,000 / 3-Day Pack (+¥3,000 per extra day)
- Comfort Heavy-Duty: ¥11,000 / 3-Day Pack (+¥4,000 per extra day)
- Minimum Rental: 3 days required for all models.
- Additional Days: Daily rate applies after the initial 3 days.
- No Security Deposit: Tax-free. No hidden fees.
Important Notes:
- Limited Stock: Advanced reservation is strongly recommended.
- Shipping: Standard hotel delivery fees apply.
Large Build Comfort Wheelchair (Seat width 45cm)
Electric Wheelchair Rental
Our electric wheelchairs are available with a minimum 3-day rental period. Clear daily pricing applies for extended stays. Shipping fees are calculated separately by region.
- Additional Days (Standard Electric): +¥3,000 per day
- Electric Wide Size: ¥31,000 / 3-Day Pack (+¥4,000 per extra day)
- Minimum Rental: 3 days required
- No Security Deposit: Tax-free. No hidden fees.
Important Notes:
- Shipping: Hotel delivery fees apply separately depending on area.
- Limited Stock: Advance reservation is strongly recommended.
JW Active PLUS is a lightweight joystick-controlled electric wheelchair.
Payment Method
Fast & Secure Online Payment
We operate a cashless system to ensure a smooth rental experience.
Once your booking is confirmed, we will send you a secure payment URL via email or WhatsApp.
Please complete the credit card payment in advance for a faster pickup at the store.
- Advance Payment (Recommended): Pay via the secure link we provide.
- In-store Payment: Scan a QR code with your smartphone to pay by credit card.
*We do not accept cash or physical card inserts (chip/swipe).
Our opening hours
- Mon-Fri 9:30-18:30
- We remain closed on Sundays and Saturdays.
- We are closed on Japanese holidays.
Access
Map around
Our address
NGT Care Rental
2-2-3 Nakano, Higashisumiyoshi Ward, Osaka City, Osaka Prefecture 546-0012, Japan
Time from main accommodation areas to our shop
- Tennoji, Tsuruhashi, Namba : 15 to 20 minutes by car
- Osaka Station/North Area : 20 to 50 minutes by car
Points to note when using a taxi
If you take a taxi, it may not be possible to put your wheelchair in the trunk of the car.
This is because the trunk may contain fuel gas cylinders.
In that case, they may load the wheelchair onto your seat, but it is safer to let the taxi
driver
know in advance that you are going to pick up the wheelchair.